Warranty Info

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(901) 713-1070

Warranty

Request

In order to provide prompt and accurate customer service, all service requests are to be submitted on the Warranty Request Form below. This will ensure accurate documentation of the necessary work for your home and will also allow prompt scheduling of service to the items that need attention. Once we receive your warranty request, you will be contacted within two business days to discuss the item further, if needed. We intend to complete work orders within 14 business days of the request unless you are unavailable for access into your home or if a part has to be ordered. Service appointments are available Monday through Friday, from 8 am until 4 pm. No weekend service is available for regular warranty items. Check out this video that explains how to easily submit your request for warranty repairs.

Our Warranty & Service

Our #1 priority is your satisfaction with your new home, but when situations do arise, you can be sure that our full-time warranty specialist is there to promptly service your warranty request.   At Grant & Co., we make exceptional service a foundation upon which we build our company.  Our homes are backed by our One Year Builder Warranty.  For a copy of the warranty, click on the link below:

I wanted you to know that we heard the alarms to the EF2 tornado this past weekend as it came through the Lewisburg area. My family and I squeezed Into the hall pantry of our Grant home. Then suddenly, the roar of the “train” came by and the winds were so strong it caused windows and blinds to shake. It was a terrible feeling and intense moment. I wondered if the tornado would cause our house to come apart or have significant damage In the neighborhood. When it went silent, all of the neighbors began checking on each other. We are amazed at the little damage that the homes received being so close to the path of destruction. Many of the homeowners including myself are very satisfied with the quality of the construction! It was devastating to see the home 1/2 mile up the road. I want to thank you Keith for the quality of the homes you are building, and I would like to thank Scott again for selling my wife on buying a Grant home! Daniel Shing

DANIEL SHING | VILLAGES OF HAWKS CROSSING