Warranty Info

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(901) 713-1070

Warranty

Request

In order to provide prompt and accurate customer service, all service requests are to be submitted on the Warranty Request Form below. This will ensure accurate documentation of the necessary work for your home and will also allow prompt scheduling of service to the items that need attention. Once we receive your warranty request, you will be contacted within two business days to discuss the item further, if needed. We intend to complete work orders within 14 business days of the request unless you are unavailable for access into your home or if a part has to be ordered. Service appointments are available Monday through Friday, from 8 am until 4 pm. No weekend service is available for regular warranty items. Check out this video that explains how to easily submit your request for warranty repairs.

Our Warranty & Service

Our #1 priority is your satisfaction with your new home, but when situations do arise, you can be sure that our full-time warranty specialist is there to promptly service your warranty request.   At Grant & Co., we make exceptional service a foundation upon which we build our company.  Our homes are backed by our One Year Builder Warranty.  For a copy of the warranty, click on the link below:

The Design Studio Consultant was well organized and very professional. The experience was great!

RODNEY JOHNSON | HOMEOWNER IN WHITE OAK